Nigeria’s Minister of Works, Power and Housing Mr Babatunde Fashola, has warned the distribution companies in the country to improve their service delivery or quit.
The minister gave the warning at the opening ceremony of the 11th Monthly Stakeholders meeting in Lagos.
“We need to do whatever is possible in our various distribution areas to improve the quality of service and continue to train our personnel to recognise that customer is king.
“If we cannot provide or solve their problems, we own it a duty to explain what we are doing.
“We own it a duty to fish out a few members of staff, not all, because we have some dedicated staff.
“I am conscious of the challenges the operators are facing.
“We are working as hard as we can to make the environment more responsive to you and as I have said and will repeat that as pioneers, you will carry some burdens.
“You will have to sacrifice, perhaps more than what you have done,’’ he said.
On the liquidity issues, Fashola said that government is working with other development partners.
“We are trying to see what we can do together in order to bring the liquidity issues under some control and from there eventually solve it.
“Our partners in government are also inspiring and show understanding of what the challenges are. So, it is quick decision making now.
“Collaboration and decisions will be fair, but firm, and we expect that people will respect the decisions and also processes to be re-engaged as they come,” the minister said.
In his remarks, the Managing Director, Ikeja Electric, Mr Anthony Youdeiwoe, said that 2016 was a challenging year for stakeholders.
According to him, though, the challenges still remain, they are better discussed whenever we meet like this.’’
He said that efforts were also ongoing to address the challenges and proffer solutions.